Return policy
Was the product different than you expected or do you need to change the size or color? Here you'll find information on how to proceed when you returned your order or wish to make an exchange. Keep in mind you have 14 days to decide if you want to return your product(s), beginning from the time you receive your package.
Remember it is you, the customer, who is responsible for the return until we have received and registered it, so always save your postage receipt. It can sometimes take up to 14 days for a return to reach us and be processed at our warehouse.
You have to pay for shipping the product back to us when you return a item.
When we recieve your return, you will get a confimation via email. It may take up to 30 days for a return to be received and processed.
Fill out you information on our return page, and we will send you all the information you need. You have 14 days to decide if you want to keep your product(s) from the moment you receive your package. All items us must be in original condition and include all labels and tags.
If you wish to exchange an item, we recommend you return the item(s) through the return page mentioned above. When we receive the return item, you can proceed to place a new order for the item in the size/color you want.
As soon as we receive your return, we will refund your order. All items us must be in original condition and include all labels and tags. The product must be returned within 14 days. The products must be sent back in original condition, undamaged, with all stickers and tags still attached. You are responsible for the return until we have received and registered the item. Always save your receipt until you receive the return confirmation via email.